Monday to Friday from 7:15 am to 6:45 pm
On Saturdays from 7:15 am to 4:45 pm
On Sundays and Public Holidays from 7:15 am to 12:45 pm
LIMIT TIMES FOR PURCHASE AND DELIVERY:
Morning Period (until 10 am). Complete purchase and payment by 6am
Morning Period (until 1:00 pm). Complete purchase and payment by 10am
Afternoon period (until 6pm). Complete purchase and payment by 3pm
Night period (until 10pm). Complete purchase and payment by 7pm
Full-time (until 10pm). Complete the purchase and payment for the order by 6pm
Express Delivery (within 3 hours). Complete purchase and payment at least in advance 2h.
Delivery by appointment (within 3 hours). Complete purchase and payment in advance minimum of 3 hours
Free shipping
Free Shipping, exclusive for Full Period deliveries; Monday to Saturday, with availability deliveries until 10pm without the possibility of predicting the delivery time, available for cities of Niterói-RJ and Rio de Janeiro - RJ, for neighborhoods with a perimeter of up to 70 km (round trip) from the Floresnet base, and for purchases worth R$ 119.00 or more or for purchases from products from the Free Shipping Collection. Free Shipping is not available for special dates.
Same day deliveries
We offer same-day deliveries. Purchases must be made from Monday to Friday until to 6:45 pm, on Saturdays until 4:45 pm and on Sundays until 12:45 pm. Available only for cities of Rio de Janeiro Capital, Niterói, São Gonçalo, Duque de Caxias, Nilópolis, Nova Iguaçu and São Paulo Capital. For other municipalities, it is essential to purchase in advance. minimum of one business day.
Deliveries in up to 3 hours
Deliveries in up to 3 hours, exclusive when “Express Delivery” is selected, available from Monday to Saturday, and for neighborhoods with a perimeter of up to 70 km (round trip) available only for cities of Niterói and Rio de Janeiro.
Deliveries by appointment
Delivery at the time the customer schedules. When selecting the “Scheduled Time” option, the system will inform the available times for the customer to select. Available for deliveries Monday to Saturday, and for neighborhoods with a perimeter of up to 70 km (round trip) available only for cities of Niterói and Rio de Janeiro.
Delivery status
Track the status of your purchase using the MY ACCOUNT icon
Absent Recipient
To avoid problems with delivery, it is very important that there is someone able to receive the item. present on site. Delivery may be made to the recipient or someone who is responsible to deliver to the recipient. In the absence of the recipient, the customer is aware that delivery will be carried out by someone responsible for receiving and forwarding to the recipient, who may be a relative, neighbor, doorman or employee of the residence, condominium, shopping mall or business. If delivery is impossible, either due to the absence of a person responsible for receiving or due to Insufficient address, the arrangement will be returned to the Floresnet base and we will contact the customer To schedule a new delivery, a new arrangement will be made at no additional cost, having only a new delivery fee will be charged.
Possible delay in delivery
For any unforeseen events on the route, be it traffic or other occurrence, it is established that for Express Delivery, Morning Period and Appointment, delay tolerance is 30 minutes. Is for Morning Period, Afternoon Period, Evening Period, Full Period, Special Period 1 and Period Special 2, delay tolerance is 59 minutes. If there is a longer delay, the customer will receive via email a Voucher with double the amount paid for the delivery fee, to be used whenever you want.
How arrangements are delivered
For most products, arrangements are delivered in bags or personalized boxes to preserve the quality of products. And through carriers, or delivery services via APP of cars or motorcycles.
Deliveries to Distant Neighborhoods
Deliveries to neighborhoods greater than 70 km (round trip) from the Floresnet base are considered deliveries to distant neighborhoods. There is no delivery availability in these locations. “Free Shipping”, “Morning Period Delivery”, “Morning Period Delivery”, “Express Delivery” and delivery schedule “Scheduled Time”“. Locations with a distance of more than 100km (round trip) from the Floresnet base, from our base, are considered very distant such as Campo Grande, Guaratiba, Santa Cruz, etc... For these locations, purchase must be requested at least 1 business day in advance and delivery will be via Post Office or Carrier, with availability only during Special Period 3, deliveries from 7am to 10pm.
Deliveries for the “Cities” Group
From the available cities, select the delivery destination city. Purchase required at least one business day in advance. The arrangements will be made and delivered by local florists, eventually, packaging and flowers may vary, according to the availability in the partner's stock, normally maintaining the colors of the flowers.
Shipping to “All of Brazil”
Exclusive to the arrangements from the All Brazil Flowers Collection, you must purchase at least one business day in advance. Deliveries will be made by local florists, eventually, Packaging and flowers may vary, depending on partner availability, normally. maintaining the colors of the flowers.
Shipping to other countries
We offer deliveries to all continents. Access “Flowers for the Exterior”. It is necessary Make your purchase at least two business days in advance.